Send any additonal information you need with the appointment reminder - let clients know about traffic or where to park, plant the seed of a retail promotion or just keep them reminded of your cancellation policy

Change of logic to mean that we wont send a digital appoitnment card if the client has already received a deposit request - this is to prevent clients thinking that they don't need to pay the deposit!

When an appointment is moved after a remidner is sent, we will send a second reminder